Return Policy
Return & Exchange Policy
Last Updated: June 2026
At BLKCODE, we want you to love every purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused, unwashed, and unworn.
- All original tags and packaging must be intact.
- The product should be in its original condition.
- A valid order ID or proof of purchase is required.
Non-Returnable Items
Returns will not be accepted for:
- Products purchased during clearance or special sale.
- Gift cards.
- Products damaged due to misuse or improper handling.
- Items returned without original tags or packaging.
Exchanges
We offer free size exchanges (subject to stock availability).
Exchange requests must be made within 7 days of delivery.
If your requested size is unavailable, you can choose:
- Store Credit
- Refund (if applicable)
Damaged or Wrong Product
If you receive:
- A damaged item
- A defective product
- The wrong product
Please contact us within 48 hours of delivery with:
- Your Order Number
- Clear photos of the product
- An unboxing video (recommended for faster resolution)
Refunds
Once we receive and inspect your returned product:
- Refunds will be processed within 5–7 business days.
- The amount will be credited to your original payment method.
For Cash on Delivery (COD) orders, refunds will be transferred to your bank account or UPI.
Return Shipping
- If the return is due to our mistake (wrong, damaged, or defective product), we will bear the return shipping cost.
- For size exchanges or customer-initiated returns, a nominal return shipping fee may apply.
Cancellation
Orders can be cancelled before they are shipped.
Once an order has been dispatched, cancellation is not possible.